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I've just heard a story from a client that has made me a bit sad - an elderly neighbour of our client got a laptop for Christmas with all the great intentions of learning how to use it and finally get on the internet. After several weeks of trying they gave the laptop away! - why? Because their relatives, including children couldn't / wouldn't take the time out of their day to help them learn. Now i know as well as anyone else, trying to teach your relatives anything (ie, dri